Own Your Warranty — Contractor-Owned Programs

The plain answer
What is a contractor-owned warranty program?

A contractor-owned warranty program is exactly what it sounds like: the warranties your shop already sells run through a company you own or participate in, instead of one you don’t.

Which of the two depends on your size. Larger shops stand up their own company. Smaller ones join a shared program and take a share of what it earns. Either way, the money stops leaving.

The easiest way to understand it is to look at who notices.

Your tech doesn’t. Same conversation at the kitchen table, same paperwork, same close. Nobody learns a new system and nobody sells anything they weren’t selling last week.

Your customer doesn’t. They get the same promise, they call the same number, and a person picks up. If anything, the promise gets better, because you’re the one deciding what it includes and how long it runs.

You do. Money that used to leave on every job stays. Not as cash in the drawer, but as a company you own a piece of, holding the money it earns, with a name on the paperwork and books of its own.

That last part is the whole thing

The warranty stops being a promise you make and becomes something you hold, which is why it behaves differently on your P&L today and in a sale later.

We build and run it either way. The legal structure, the filings, the actuarial work, the claims desk and the paperwork are ours. You keep running your shop, and you keep the profit, the customer, and the asset.

The profit stops leaving the building.

You already sell the warranties. Somebody is already collecting on them. The only question this section answers is who. Move the sliders to your real volume and watch the number.

Either you keep handing the money to another warranty company, or you own it yourself — an investment for you, your team, and your future.
Aaron GaynorFounder, ECO Plumbers

The Bardi Heating & Air team in front of their service fleet

HVAC

“Wil and I both grew up surrounded by family members working in the trades. It’s been so nice to see someone who knows the industry champion folks that work so hard.”

Adam BardiCEO · Bardi Heating & Air · Georgia

The HARTS Services crew in front of a company van

MULTI

“My wife and I have been able to accumulate generational wealth through Conduit… I can now feel confident my family is taken care of.”

Dan HartsoughPresident · HARTS Services · Washington

The Climate Experts Plumbing & Electric team with their fleet

MULTI

“This program provides solutions that not only make my HVAC shop more valuable but also supports the trades industry in a way we have not seen before.”

Derek CormierOwner · Climate Experts Plumbing & Electric

The Lascko Services team in front of their fleet

MULTI

“Wil and I both grew up surrounded by family members working in the trades. It’s been so nice to see someone who knows the industry champion folks that work so hard.”

Brett LasckoOwner · Lascko Services

The Spencer Home Services team in front of their vans

HVAC

“Wil told me in our very first meeting that his company ‘plays the long game’ and aims to set companies like mine up for successful longevity. The way the Conduit team operates and remains fully available to me has certainly proven his point.”

Peter HollandSpencer Home Services · Massachusetts

Two Beltz Home Service Company team members with a golden plunger award

MULTI

“We used to buy expensive warranties that never covered anything, then fight an uphill battle just to use them. Eventually we stopped buying them and just ate the cost. Now we own the warranty — and we’re betting on ourselves.”

Brian BeltzBeltz Home Service Company

MULTI

“When I sell a warranty from Lennox or Carrier, that money’s just gone. Now I get excited every time we sell one — because we’re building a bucket of wealth that we own.”

Mike BarnhartCo-owner & CFO · ECO Plumbers · Ohio

The Best Virginia Heating & Cooling team in front of their trucks

HVAC

“If I was starting over at zero revenue, I’d come out the gate with Conduit. If I was doing a hundred and fifty million, same answer.”

John CaruthersFounder · Best Virginia · West Virginia

“But how does it actually work?”

Fair question, and the honest answer is that the how is our job, not yours. The short version: we handle the legal structure, the compliance, the actuarial work, and the administration. You keep running your shop. It takes about an hour of your time to get set up, and from there the program runs quietly in the background, the way it’s supposed to.

The full mechanical breakdown lives on our How It Works page. And the specifics for your shop come from a real conversation, not a web page.

See exactly how it works → Apply with us →

The signup process with Conduit was incredibly easy. Fill out the form, scan it, send it back. I don’t know how it could get much easier.
John CaruthersBest Virginia

The identity of it
You already bet on yourself. This is just collecting on it.

Here’s the thing most owners never stop to see: a warranty company isn’t really in the repair business. It’s in the float business: collecting money now against work that may come later, and keeping the difference. And you? You’re already in that business. You’ve been running it for years. You just handed the profitable part to someone else.

Owning your warranty is simply keeping what you’ve been giving away. It’s not a new venture or a leap of faith. It’s betting on the business you already built with your own hands, the one you already carry the risk for, already stand behind, already made work.

You bet on yourself the day you started this shop. This is just collecting on that bet.

Straight answers

What does it mean to own your warranty program?

It means the warranty coverage your shop sells is run through a program you own, rather than a third party’s. The revenue and profit stay in your business, you control how the program works, and it becomes an asset on your books. Conduit handles the legal, compliance, and administrative side; you keep running your shop.

Can a contractor really own their own warranty company?

Yes. It’s the same kind of structure large companies have used for decades to keep risk and profit in-house, now built for trades businesses. The setup and administration are handled for you; it takes about an hour of your time to get started.

Why would I own my warranty instead of using a third party?

Because with a third party, all the warranty revenue and profit is theirs, and you hand off your customer relationship at claim time. Owning it keeps the profit in your business, gives you control over the customer experience, and builds an asset that adds to your value when you sell.

Is this for HVAC, plumbing, and electrical shops?

Yes. It’s built for home-service trades businesses generally, including HVAC, plumbing, and electrical shops with the volume to make a program worth running.